Welcome to your knowledge base

This is what an article looks like in your knowledgebase. You can add and remove articles and categories in the admin section of Helpy.

Every published article is also automatically indexed in the Helpy internal search engine. So that means if you search for “Whatchamacallit” (go ahead and give this a try in the search bar), you will find yourself right back at this article.

We have left the job of deciding on categories to you, but to get you started things like “How it works”, “FAQs”, and “Getting Started” are popular categories.

The important (and amazing) thing about the knowledgebase is that the more you provide, and the better that content is, the fewer actual customer contacts you will receive.